General Terms and Conditions for Jasa Eka Property

These are the general terms and conditions (hereinafter: “General Terms and Conditions”) of Jasa Eka Property, with registered office in Indonesia and registered with the Netherlands Institute for Consumers and Markets (NIB) under number 0274010021554. (Hereinafter: “Jasa Eka Property”).

Article 1 Scope of Application

These General Terms and Conditions apply to every offer, quotation, and agreement entered into regarding products and/or services offered by us.

These General Terms and Conditions apply to the exclusion of the Client’s general terms and conditions.

Article 2 Quotations

Our quotations are purely indicative and non-binding and expire if not accepted by the Client within 30 calendar days. Quotations only become legally binding as an agreement upon signature by both the Client and us.

We also reserve the right to refuse certain orders without giving reasons.

Article 3 – Price and Payment

The price for our goods/services is that stated on the quotation.

All our invoices are payable within 14 days of receipt, unless the quote specifies a different due date. If we request an advance payment, we will only commence our activities after receipt of the advance payment.

For any delayed payment, the Client is automatically and without prior notice of default liable to pay default interest of 1% per month commenced, with each commenced month being considered a full month, without prejudice to any compensation or costs. A fixed compensation of 10% of the invoice amount, with a minimum of €250, is also automatically and without prior notice of default payable, in addition to the principal amount, default interest, collection, reminder, prosecution costs, and expenses resulting from loss of time and legal or judicial costs. This penalty clause does not affect the obligation to pay the agreed default interest. Disputes must be notified to us by registered letter within five business days of the invoice date, otherwise they will be deemed inadmissible.

Article 4 – Duration of the Agreement and Termination

Our agreements can be concluded as described in our quotes. The agreement can be terminated unilaterally by us at any time and without judicial intervention if the Customer is declared bankrupt or has entered into a judicial composition, or if the Customer fails to pay its invoices.

Article 5 – Intellectual Property Rights

Our website, logos, texts, photos, names, and generally all our communications are protected by intellectual property rights held by us, our suppliers, or other rights holders.

Intellectual property rights include patents, copyrights, trademarks, design rights, and/or other (intellectual property) rights, including patentable and non-patentable technical and/or commercial know-how, methods, and concepts.

It is prohibited to use and/or modify the intellectual property rights as described in this article. For example, the customer may not copy or reproduce our drawings, photos, names, texts, logos, color combinations, etc., without our prior and express written consent.

Article 6 – Confidentiality and Privacy

We are responsible for the processing of your personal data and process it in accordance with the General Data Protection Regulation.

For more information about the processing of personal data, please refer to our Privacy & Cookie Policy.

Article 7 – Liability

We are not liable except in cases of intent or gross negligence. Furthermore, we are not liable for any direct or indirect damage (such as consequential damage, lost profits, lost savings, or damage due to business interruption) for which we have not expressly stipulated our liability in these terms and conditions. Our liability will in all cases be limited to the amount of the agreed price for that order (excluding VAT).

We make every effort to provide access to the website 24/7. However, given the technical characteristics of the internet and IT resources, and the need for periodic maintenance, updates, or upgrades, we cannot guarantee uninterrupted access and service. In the event of a reasonably acceptable interruption or disruption to access or service, we will make every effort to resolve it as quickly as possible. Such reasonably acceptable interruptions or disruptions are inherent to providing services via the internet and cannot be considered deficiencies.

Article 8 – Force Majeure

In the event of force majeure, we are not obligated to fulfill our obligations. In that case, we may either suspend our obligations for the duration of the force majeure or terminate the agreement permanently.

Force majeure is any circumstance beyond our control and will that prevents us from fulfilling our obligations, in whole or in part. This includes, but is not limited to: strikes, unexpected traffic jams, accidents on European roads, fire, business interruptions, power outages, disruptions in a (telecommunications) network or connection or communication systems used, and/or the unavailability of the website at any time, non-delivery or late delivery by suppliers or other third parties, etc.

Article 9 – Invalidity and Completeness

These General Terms and Conditions constitute the entire agreement between the customer and us regarding the subject matter contained herein.

If one or more provisions of these Terms and Conditions are at any time found to be wholly or partially unlawful, void, or unenforceable for any other reason, this clause will be deemed severable from these Terms and Conditions and will not affect the validity and enforceability of the remaining provisions.

Article 10 – Jurisdiction and Applicable Law

Indonesian law applies to all disputes related to or arising from our offers and/or agreements. In the event of any dispute or dispute, only the courts of the judicial district where our registered office is located shall have jurisdiction.